Q.) What is your booking and cancellation policy for indivuals?

• To secure your reservation we require a non refundable deposit equivalent to the 1st night stay within 7 working days of the original reservation. Provisional bookings not confirmed within 7 working days will automatically be cancelled and made available to other clients.
• The deposit payment can be made on-line via our secure payment agency – Booksure (Ashanti Reservations will send you a link). Alternatively, one can pay by credit card or bank deposit. The remaining balance can be settled on arrival in cash or credit card.
• Cancellation of a booking must be made in writing (via email) and will only take effect once such cancellation has been received by Ashanti Lodge. The 1st night stay deposit paid will be non refundable, however we will refund any other monies paid provided that the reservation is cancelled/amended prior to 14 days before arrival. If cancelled within 14 days – no refunds will be given.

Q.) What is your booking and cancellation policy for groups?

• We gladly accept all groups into Ashanti Lodge Gardens and Green Point. We can accommodate groups of up to 40 people, subject to room availability.
• Any group with more than 10 guests will be considered a group booking. We need to have the details of at least one person that will be the designated tour leader and has a valid credit card. The tour leader agrees to the Ashanti house rules and will be accountable for the group’s actions and charged on that credit card in the event of damage to the property or violation of building codes.
• A form with contact details will need to be filed.
• We require all group bookings to put down the 1st nights stay as a deposit to secure the reservation.
• This deposit needs to be paid within one week of making the reservation; otherwise the reservation will be cancelled.
• The remainder of the balance is due 30 days before arrival.
• Cancellation of your group reservation or reduction in bed numbers must be sent via email at least 14 days prior to arrival. We will retain the 1st nights stay deposit.
• Reservations cancelled or bed numbers reduced with 14 days notice or less prior to the arrival date will receive no refund.
• Rooming list required 14 days prior to arrival.

Q.) Where about in Cape Town is the Ashanti Lodge Green Point?
Ashanti Lodge Green Point is situated in the trendy neighborhood of Green Point, which is just a 15 minutes walk past the stadium to the City Centre.

Q.) What are your rates?
Please click here to view all our rates.

Q.) Do the rates include breakfast?
These rates do not include breakfast.

Q.) Do you serve breakfast and how much is that?
Yes, we serve breakfast from 07:30. Prices range from R8.50 for croissants and jam up to R29 for a full cooked breakfast.

Q.) How can I make a room reservation?
You can make a room reservation here or email us directly to info@ashanti.co.za

Q.) Do you offer a pick up service from the airport?
We can arrange a pick-up for you with our regular transport company. This is available 7 days a week and the rates are: (1) to Gardens Lodge R220 for 1 person, R220 for 2 and R240 for 3; (2) to Green Point Lodge R240 for 1 person, R240 for 2 and R260 for 3. Kindly provide your exact flight details including flight number, and we will confirm the arrangements together with cost which is payable upon confirmation of the transfer or secured with credit card details. 

Alternatively, you can take the Airport Shuttle bus from International Arrivals at R 53.00 per person one way.  The bus will stop at the Civic Centre in the city centre from where you can hop onto another bus to Gardens and get off at the Mount Nelson Hotel which is right at the bottom of our road.  The second bus will cost R 7.00 per person.  Please follow this link for more information on timetables and prices for the MyCity bus:
 http://www.capetown.gov.za/en/MyCiti/Pages/AirportShuttleCivicCentreAirportAirportCivicCentre.aspx

Q.) How many beds are in your dorms?
We have 6 bed and 8 bed room dormitories. There is a 6 to 1 bed to shower ratio and the dorm rooms all have private lockers under the beds..

Q.) Do I have to bring my own bed linen?
All the rooms are fully made up with duvets – including the dorm beds. We have towels for hire but I would suggest you bring along your own.

Q.) Where are the en-suite rooms?
We have 2 en-suite rooms in the main building.

Q.) Can I book tours and adventure stuff with you?
Check out our website on www.ashanti.co.za or wait until you arrive and chat to reception!

Q.) Do you have barbeque facilities?
Yes we do have barbeque facilities.

Q.) Do you have a swimming pool?
Yes we have a swimming pool at the back of the hostel.

Q.) Do you have a kitchen where I can prepare my own food?
Yes, we have a recently renovated communal kitchen that is fully equipped. You can also store your food in our cupboards or in the big fridge.

Q.) Do you have washing facilities?
We do have washing facilities for hand washing clothes in the Lodge but we also offer a laundry service. You leave your dirty luggage with us and you get it back the next day. Everything up to 5 kg costs R30.

Q.) Do you exchange money?
Yes we do exchange money and traveler’s cheques. There is no commission for cash and a small fee for traveller’s cheques.

Q.) Can I leave my luggage with you if going on overnight tours?
We offer a luggage storage that you may use during your travelling. We charge you R5.00 per unit per day.

Q.) Do you serve meals in the Ashanti Lodge?
We only serve breakfast at the moment, but it IS yummy! We also serve drinks and cocktails in our bar!

Q.) Do you have a pool table?
No, sorry.

Q.) Do you have your own parking facilities?
Yes, you can park you car in front of our lodge. We have a security guard during the night who patrols the road.

Q.) What are en-suite rooms?
En-suite rooms are rooms with their own bathroom shower and toilet.

Q.) Is it safe to walk into town?
It is safe to walk at daytime. Better don’t walk alone and leave all your valuables in our safe.

Q.) How close are shops and restaurants?
The closest supermarket is a three minutes walk away. There are also many restaurants a 5 minutes walk from here.

Q.) Is it possible to walk to the V&A Waterfront?
Yes you can walk to the Waterfront, but it will take between about half an hour. If you don‘t want to walk you can take a Rikki Taxi or a regular taxi to get there.

Q.) How far are the beaches?
Cape Town’s most famous beaches, Clifton beach and Camps Bay, are within walking distance for the keen hiker. For the rest of us a Rikki or regular taxi takes 15 minutes.

Q.) Can you walk up to Table Mountain from Ashanti?
Not from Ashanti Green Point. You can always try Ashanti Gardens for a change of scenery though.

Q.) Do you have public transport in Cape Town?
There are cheap minibuses and Rikki taxis which are always an adventure. There is also a train running to some suburbs and towns nearby Cape Town.

Q.) What is the difference between a double room and a twin room?
A twin room will have two single beds whereas a double room has one double bed.

Q.) Can I book a campsite spot?
No. We don’t offer camping facilities at Ashanti Green Point.