Ashanti Travel Centre - Terms and Conditions

1. METHOD OF BOOKING:
You must complete a Booking Form in writing, alternatively if booking is through the Internet, all fields must be completed, and in both cases you must accept on behalf of all your party the terms and conditions contained in this booking form. All persons named on the Booking Form shall be referred to as "client" or "clients", if the booking is made through a travel agent, all communication from ASHANTI TRAVEL CENTRE CC (hereinafter referred to as "the Corporation") will be adressed to that travel agent who acts as agent for the Client in respect of all communication from the Corporation to the Client. You must pay a deposit of 25% per person of the total of your tour fare, which will only be refunded should the Corporation not to be able to accomodate the Client on the requested tour. The contract will only come into existence once the above has been done and the Corporation has signed the acceptance on the Client's Booking Form, alternatively has accepted the Client's Booking Form via the Internet, by E-mailing such acceptance to the Client.

2. PRICES AND ADJUSTMENTS:
Before accepting a booking, the Corporation reserves the right to alter published prices. After confirming a booking, the Corporation will only alter prices to take into account factors beyond it's control, including exchange rates, surcharges, changes to transportation and accomodation costs.

3. PAYMENT:
The full amount of the tour fare due by the Client to the Corporation must be paid by no later than 4 (four) weeks prior to departure for all tours, otherwise the Corporation may treat the booking as being cancelled by the client.

4. CANCELLATIONS BY THE CLIENT:
Cancellation of a booking must be made in writing by the person submitting the booking form and will only take effect once such cancellation has been received by the Corporation. If the cancellation is received 31 (thirty one) days or more prior to departure, the abovementioned deposit will be forfeited. In the event of cancellation 30 (thirty) days or less prior to departure, the following charges will apply: 30 to 15 days - 50% of total fare 14 to 7 days - 75% of total fare 6 to o days - 100% of total fare If the Client fails to join a tour, or joins it after departure, or leaves it prior to its completion, no tour refund will be made unless prior agreements between the Corporation and the Client that only a portion of the tour is to be undertaken. The client must state this in writing to the Corporation, at the time of the booking and this written request must accompany the Booking Form and be accepted by the Corporation.

5. CANCELLATIONS BY THE CORPORATION:
The Corporation reserves the right in any circumstances to cancel the tour and all tours shall operate subject to a minimum number of participants. In instances where the Corporation cannot provide the tour booked, the Corporation will return to the client all monies paid, which shall constitute the full extent of the Corporation's liability to the Client, or the Corporation may offer the Client an alternative holiday of comparable standard.

6. ALTERATION TO ITINERARIES:
Although every effort will be made to adhere to itineraries, the Corporation reserves the right to change routes and accomodation if this is brought about by changing conditions. Should a major change become necessary, notification of such alterations will be sent to the Clients or their agents or to the Clients last known address as soon as the Corporation becomes aware of such changes. The Corporation reserves the right to alter itineraries after departure if it is in the Client's interest to do so. The Corporation will not be responsible for any compensation to the Client, if the Corporation is forced to cancel or in any way change the tour due to force majeure, namely war, riots, civil strife, industrial dispute, terrorist activities, natural disasters, fire, adverse weather conditions or other external circumstances beyond the Corporations control.

7. ALTERATIONS TO BOOKING CONDITIONS:
No employee or representative of the Corporation has any right to alter, vary or waive any of these conditions, nor to undertake any liability on behalf of the Corporation unless such is in writing and signed by a member of the Corporation.

8. AUTHORITY ON TOUR / EXCLUSIONS FROM TOURS:
The decision of a driver or guide on any of the tours will be final on all matters likely to endanger the safety of the group. The Corporation shall not be responsible for or liable to any Client who commits an illegal and unlawful act in any country visited. Such Client may be excluded from the tour without any refund of the tour fare. If the Corporation considers a Client unsuitable for a tour, it may in its absolute discretion cancel such client's booking or decline to carry the Client further if that Client causes inconvenience or ennoyance to passengers, without any liability to the Client whatsoever.

9. HEALTH:
The Client aknowledges being aware of the proposed itinerary and hereby confirms that he or she is medically fit, in good health and is able to embark on the tour. Any Client with a pre-existing medical condition or illness must declare the true nature of such condition at the time of booking and must make arrangements for the provision of any medication or other forms of treatment which may be required during the tour at his or her own expense. Such a client would be required to provide a medical statement from a qualified doctor to confirm that they are fit to travel.

10. VACCINATIONS:
It is the duty of the Clients to acquaint themselves with all the necessary requirement, including inoculations and vaccinations of the various countries to be visited. The Corporation does not accept any liability or responsability whatsoever for any Client being refused entry to any country due to incorrect or incomplete health documentation or the failure of the necessary vaccinations.

11. BAGGAGE:
All baggage and personal effects are at all times the Clients responsability and at his own risk and the Corporation cannot accept any liability for any loss or damage to baggage or personal effects.

12. TRAVEL DOCUMENTATION:
It is the responsability of the client to be in possession of a valid passport, visa permits, vaccination and other medical certificates and all other travel documents and other medical certificates and all other travel documents including traveller's cheques where appliquable. The Corporation cannot be held responsible for the failure of the Client to obtain the necessary documentation. Should a Client be refused entry to any country due to incorrect or incomplete documentation, the Corporation is not liable for any cost of such delays or repatriation costs for the Client.

13. INSURANCE:
Travel and cancellation insurance is mandatory for all Clients. Before a Client commences a tour, he or she must arrange for his or her own insurance with a reputable insurer, with protection for the full duration of the tour to cover personal injury, medical expenses, repatriation expenses, loss of luggage and the expenses associated with cancellation or curtailment of a tour. If a Client becomes ill, all hospital expenses, doctor's fees and repatriation costs are the Clients responsablity and the Corporation should not be made liable for any refund of the tour cost.

14. LIABILITY:
Client's booking are accepted on the understanding that they appreciate the possible risks inherent in adventure travel and that they undertake the tours,safaris, river trips and expeditions featured on the Corporation's website at their own risk, and agree to abide by all terms and conditions contained in such website. While every precaution is taken to ensure the safety of the Clients participating on the tours, the Corporation does not hold itself responsible for death or any injury or loss which might occur to such persons sustained from any cause whatsoever. The Client and his/her dependants, heirs, executors, administrators or assigns herby indemnify and hold harmless the Corporation and it's members, employees, representatives, organisers, helpers and agents from any claims of whatsoever nature and for any liability for delay, loss, damage, injury, illness or death, arising from any cause whatsoever out of events relating to or occuring during the tour.

15. INFORMATION:
Information given on the Coporation's website and brochures, leaflets and advertising is given in good faith by the Corporation and these are based on the latest information at the date of the publication. The Corporation reserves the right to change any of the facilities or vehicles described on the website, brochure, leaflets and advertising without becoming liable for compensation or refund. While every effort is made to keep the prices advertised in the website, brochures, leaflets and advertising, the Corporation reserves the right to increase the tour fares due to any unforeseen increases or exchange rate fluctuation to which it may be subjected.

16. PHOTOGRAPHS AND FILM:
Clients should be aware that the authorised tour leaders and representatives of the Corporation may take photographs, films or videos of the Client while on any of the tours, and the Corporation reserves the right to use such material for any advertising or brochure production without obtaining further consent and without payment to the Client.

17. JURIDICTION AND LAW:
This Contract and any subsequent Contracts amending the Contracts shall be deemed to have been concluded in Cape Town, South Africa and shall be interpreted according to the laws of South Africa. The Courts having jurisdiction in respect of any dipute arising out of the said Contract shall be the appropriate Court in Cape Town. If any part, term or provision of this contract is held to be unenforceable, it shall not affect the validity or enforceability of the remainder of the contract.